Generative AI is already reshaping how work gets done across industries, from designing custom components in manufacturing to automating recruiting tasks in HR. In the Gulf Coast region, where energy, manufacturing, and logistics dominate, AI offers immense potential to streamline operations. Yet, while 77% of CIOs are actively investing in generative AI to boost productivity, a major hurdle remains: most employees aren’t trained to use these tools, according to a Gartner 2023 report.
In addition, a 2023 Salesforce report found that 60% of workers lack the skills needed to use AI safely and effectively, an issue that could stall progress without immediate upskilling.
To use AI effectively in the workplace, employees need to develop a few key foundational skills:
- Data literacy: It’s important to understand how to work with data, since AI tools rely on accurate inputs to generate reliable results.
- Basic understanding of AI algorithms: Having a general idea of how AI works helps users interpret results and spot potential errors.
- Awareness of ethical concerns: Employees should be mindful of issues like data privacy and potential bias in AI systems.
These competencies don’t require deep technical expertise but are important for using AI tools thoughtfully and responsibly, so companies can take multiple approaches to bridge this skills gap. The most effective upskilling strategies include:
- Targeted training programs focused on real-world applications of AI in the workplace.
- Partnerships with colleges or platforms like Coursera and edX to deliver high-quality instruction.
- On-the-job learning opportunities that integrate AI into daily workflows with mentorship support.
Large firms like PwC and Booz Allen have already launched internal programs, while others, like Coursera, incentivize employees to explore AI tools independently.
No matter the approach, one message is clear: AI upskilling is no longer optional, it’s a strategic necessity. To explore training options and HR solutions, contact our team, our consultants can help you build systems that keep your company ahead of the curve as technology changes.
