Finding the right career path can feel overwhelming, especially when job seekers don’t know what resources are available. Workforce Solutions introduces Journey Mapping, a new resource designed to make career and workforce development pathways easier to understand.
This visual map illustrates how job seekers and employers can engage with Workforce Solutions at every stage of their journey. It highlights the ways individuals and businesses can access support, connect to opportunities, and grow by exploring careers, building skills, hiring talent, or strengthening the workforce.
The Journey Mapping resource highlights two distinct but interconnected paths:
The Worker Journey
This path shows how job seekers can discover opportunities, access support, build skills, and move into meaningful careers. The map reflects multiple ways to engage with services, including career exploration, counseling, training programs, work-based learning, job matching, employment support, and ongoing skill development.
It also illustrates additional support like financial assistance, childcare help, and upskilling resources, which individuals can use whenever they need them.
The Employer Journey
This path illustrates how employers can partner with Workforce Solutions to find talent, develop skills, and strengthen their workforce. It highlights engagement options such as industry convening, sector partnerships, needs assessments, customized training programs, apprenticeships, internships, hiring events, and access to labor market information.
Recruiting support, candidate matching, work-based learning pipelines, and upskilling opportunities are all part of the flexible services employers can access at any stage.
The Journey Mapping resource is designed to reflect the real-world experience of workforce development. Both job seekers and employers can enter the journey at multiple points and engage with the services that best meet their needs.
We invite you to explore the Journey Mapping resource and see how it can help you understand and navigate the pathways that lead to meaningful careers and a stronger workforce.
Explore in-demand careers and connect with top employers at upcoming Workforce Solutions hiring events. Register today to secure your spot and access career-building resources.




